@book{41709,
	author = {Cole, Kris and Nilson, Walter H. [Übers.]},
	title = {Kommunikation klipp und klar},
	publisher = {Beltz},
	year = {1999},
	series = {Beltz Weiterbildung},
	address = {Weinheim},
	edition = {2. Aufl.}
}