TY  - BOOK
AU  - Lencioni,Patrick
TI  - Getting naked: a business fable about shedding the three fears that sabotage client loyalty
T2  - J-B Lencioni Series
SN  - 978-0-7879-7639-2
PY  - 2010///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Kundenloyalität
KW  - Kundenbeziehung
ER  -