Gangel, Kenneth O. <br/><br/>
Communication and conflict management  in churches and Christian organizations 
Kenneth O. Gangel and Samuel L. Canine 
 - vi, 288 pages : ill. 
<br/><br/> Why communication is important --  Communication models --  Communication messages --  Learning to listen --  Self-concept and communication --  Language and interpersonal relations --  Conflict and nonverbal communication --  Interpersonal relations and recruitment --  Interpersonal relations and training --  Interpersonal relations and supervision --  Conflict defined and clarified --  Conflict management and relationship levels --  Conflict and the Old Testament --  Conflict and the New Testament --  Organizational causes of conflict --  Role definition and values in conflict management --  Power in conflict management --  Negotiation and bargaining in conflict management --  Coalitions in conflict management --  Conflict and management styles --  Strategies and tactics used in managing conflict --  Managing conflict destructively or constructively --  Stress : causes and the cure --  The workaholic syndrome --  Bibliography. 
<br/><br/><label>ISBN: </label>978-1-579-10902-8 1-579-10902-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Konfliktmanagement<br/>Kommunikation<br/>Kirche<br/>Organisation