TY - BOOK AU - Gangel,Kenneth O. AU - Canine,Samuel L. TI - Communication and conflict management: in churches and Christian organizations SN - 978-1-579-10902-8 PY - 2002/// CY - Eugene, OR PB - Wipf and Stock KW - Konfliktmanagement KW - Kommunikation KW - Kirche KW - Organisation N2 - Why communication is important -- Communication models -- Communication messages -- Learning to listen -- Self-concept and communication -- Language and interpersonal relations -- Conflict and nonverbal communication -- Interpersonal relations and recruitment -- Interpersonal relations and training -- Interpersonal relations and supervision -- Conflict defined and clarified -- Conflict management and relationship levels -- Conflict and the Old Testament -- Conflict and the New Testament -- Organizational causes of conflict -- Role definition and values in conflict management -- Power in conflict management -- Negotiation and bargaining in conflict management -- Coalitions in conflict management -- Conflict and management styles -- Strategies and tactics used in managing conflict -- Managing conflict destructively or constructively -- Stress : causes and the cure -- The workaholic syndrome -- Bibliography ER -