@book{56756,
	author = {Baird, Lloyd S.},
	title = {Leading people},
	publisher = {Harvard Business School Publ.},
	year = {2006},
	series = {Pocket mentor series},
	address = {Boston, Mass},
	note = {Includes bibliographical references (p. 69-83)},
	url = {http://www.loc.gov/catdir/toc/ecip073/2006035680.html}
}