@book{60341,
	author = {Will, Franz},
	title = {Teamkonflikte erkennen und lösen},
	publisher = {Beltz},
	year = {2012},
	series = {Weiterbildung - Training},
	address = {Weinheim [u.a.]},
	note = {Literaturverz. S. 216},
	url = {http://d-nb.info/102202213X/04}
}